What features are included with Uzeli?
Online Booking and Text Reminders
With Uzeli, when a customer makes an online/offline booking they receive a booking confirmation message with their booking details. A reminder message is also sent to remind them about their upcoming appointment. Remainder Messages help reduce no-shows that occur due to forgetful human behaviour. Customers are automatically enrolled in text reminders when they make a booking and can be enrolled for future messaging(they can unsubscribe from the marketing funnel).
Automated text messages
Schedule promotions based on clients' past purchase behaviour, location, etc. via SMS. Salons can also send text messages automatically when a client misses more than 30 days of their regularly scheduled visits or has a birthday coming up.Create custom promotional coupons for repeat visits and special occasions like birthdays and anniversaries. Offers and campaigns can be sent including exclusive discounts and coupons that can be redeemed directly into clients' accounts linked to their mobile numbers, making it easier for clients to use.
Loyalty Program, Rewards, and Referrals
CUzeli’s customizable loyalty rewards program increases customer retention through referral marketing and Loyalty programs. It can be used to offer discounts, cashback, and free services. Uzeli's loyalty program rewards clients for remaining loyal to a salon. This incentivizes them to share their positive experiences with others, which increases the number of referrals sent - making your salon more effective in bringing in new customers.
Re-engage with existing customers
Uzeli's platform is designed to help salon owners communicate with their clients, track customer engagement, and reduce churn. Uzeli allows business owners to send relevant messages such as promotions at important stages throughout the client lifecycle after purchase.
Use Uzeli's powerful marketing tools to grow
your salon business
Superior Support
We believe in prompt response and efficient support.Uzeli offers support via phone, email, and text with quick response times. You also won't have to wait on hold for eternity or suffer through a confusing array of automated options when you call our support number.
Appointment Due Reminders
How often does your client arrive telling you they have been meaning to get in for ages, but they just didn’t get around to booking? Appointment Due Reminders use your client’s average frequency and automatically generates a polite “it's time to book” prompt when they are about due but do not currently have an appointment.It works wonders with almost 30% of clients receiving this “nudge” booking within seven days of receiving it
Gift Card, Package, and Membership
Memberships and gift card programs are effective ways to increase client retention and customer loyalty. Gift cards also act as a client acquisition tool. With Uzeli, you can sell branded plastic gift cards with your logo on them and track the remaining balance with ease. Offer loyalty rewards and package deals that are automatically applied to a client’s account.
Customer Data Management
Uzeli booking software helps you capture customer data during booking, check-in, and checkout. This data is then organized into client profiles, preferences, and purchase history. Uzeli also lets you share customer data across multiple locations in a network - a must-have feature for barbershops with multiple locations.
Client Feedback and Reviews
Uzeli's SmartCheckout solution enables salons to collect feedback from their clients after each visit. This information helps you understand if your clients are happy or not with their recent experience. It also allows you to take action quickly to address any issues that may arise.
Branded Mobile App
Uzeli recently launched a new offering: branded mobile app for clients. The app includes features like scheduling and accessing receipts for past payments. It also allows clients to manage their loyalty points and redeem rewards. With the Uzeli app, your salon's branding is front-and-center. It's a great way to stay top-of-mind with your clients and increase customer loyalty.
What's the Best way to send
Appointment Reminders?
Attract New Customers
As a salon, you want to be able to attract new customers that are a good match for your business. Uzeli offers a number of powerful marketing capabilities to help you attract new leads and turn them into paying customers.
Nurture Your Customers
Once you have attracted new customers, it is important to nurture those relationships so they continue doing business with your salon. Uzeli helps you stay in touch with your customers and keep them coming back with automated appointment reminders, loyalty programs, and targeted promotions.
Reconnect with Lost Customers
It is inevitable that some of your customers will stop doing business with your salon for one reason or another. Uzeli has tools to help you reconnect with those lost customers and win them back. With its modern marketing tools, Uzeli offers 90 days of guaranteed 10X ROI for all our customers.